Privacy Policy

This Privacy Policy applies to Axiom Security Limited, a company registered in England and Wales under company number 17229200, with its registered address in Nottingham, United Kingdom.

We are the data controller for personal data collected through this website.

Contact details:

• Telephone: 0115 646 8819
• Email: axiomsecurityltd@gmail.com

We may collect the following categories of personal data:

• Identity data: your name and, where provided, your company name
• Contact data: email address, telephone number, and postal address
• Enquiry data: the content of any message or enquiry you submit
• Technical data: IP address, browser type and version, time zone, browser plug-in types and versions, operating system, and other technology on the devices you use to access this website
• Usage data: information about how you use our website

We collect data in the following ways:

• Contact forms: when you submit an enquiry or quotation request through our website
• Direct communications: when you contact us by telephone or email
• Automated technologies: through cookies and similar technologies when you browse our website

We use your personal data for the following purposes:

• To respond to your enquiries and quotation requests
• To provide our security services to you
• To maintain records of our communications
• To analyse and improve our website performance
• To comply with legal obligations

Under UK GDPR, we process your personal data on the following legal bases:

• Contract: where processing is necessary for the performance of a contract with you, or to take steps prior to entering a contract
• Legitimate interests: where we have a legitimate business interest in processing your data, provided your interests and fundamental rights do not override those interests
• Consent: where you have given clear consent for us to process your data for a specific purpose (e.g., the use of non-essential cookies)
• Legal obligation: where we are required to process your data to comply with the law

We do not sell, rent, or trade your personal data to third parties. We may share your data with:

• Service providers: third-party companies that help us operate our website and deliver our services (e.g., hosting providers), who are contractually bound to protect your data
• Legal authorities: where we are required to do so by law, court order, or regulation

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

• Enquiry data: up to 3 years from the date of last contact
• Contract and billing data: 7 years to comply with tax and accounting obligations
• Website analytics data: up to 26 months

You have the following rights regarding your personal data:

• Right of access: to request a copy of the personal data we hold about you
• Right to rectification: to request correction of inaccurate data
• Right to erasure: to request deletion of your personal data in certain circumstances
• Right to restriction: to request we limit how we use your data
• Right to data portability: to request your data in a structured, commonly used format
• Right to object: to object to our processing of your data based on legitimate interests
• Rights in relation to automated decision-making: we do not carry out automated decision-making or profiling

To exercise any of these rights, please contact us at axiomsecurityltd@gmail.com or by telephone on 0115 646 8819.

You also have the right to lodge a complaint with the UK's data protection authority, the Information Commissioner's Office (ICO), at www.ico.org.uk or by calling 0303 123 1113.

We use cookies on our website. Please see our Cookie Policy for full details of the cookies we use and how to manage them.

We store your data primarily within the United Kingdom and European Economic Area (EEA). Where data is transferred outside these areas, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no data transmission over the internet can be guaranteed to be 100% secure.

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Axiom Security Limited
• Company Number: 17229200
• Email: axiomsecurityltd@gmail.com
• Telephone: 0115 646 8819